Politique d’expédition
Shipping Policy – ElekSet.com
Thank you for shopping with ElekSet.com! We are committed to delivering your electronics orders swiftly and securely throughout the European Union.
Shipping Area
We currently ship exclusively to addresses within the European Union (EU). Unfortunately, we do not offer shipping outside the EU at this time.
Processing Time
Orders are processed within 1-3 business days after payment confirmation. You will receive a notification once your order has been dispatched.
Shipping Methods & Delivery Times
We use reliable courier services to ensure timely delivery. Typical delivery times are:
- Standard Shipping: 3-7 business days
- Express Shipping (if selected): 1-3 business days
Please note that delivery times may vary depending on the destination country and any unforeseen customs or postal delays.
Shipping Costs
Shipping fees are calculated at checkout based on the delivery address and selected shipping method. Free standard shipping promotions may apply to orders above a certain amount, as specified on our website.
Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your package’s status.
Customs & Import Duties
Since we ship within the EU, customs duties or import taxes generally do not apply. However, any local taxes or fees imposed by your country are the responsibility of the recipient.
Address Accuracy
Please ensure that your shipping address is accurate and complete to avoid delays. We are not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer support within 7 days of delivery so we can assist you promptly.
Contact Us
For any questions regarding your shipment, please email help@elekset.com or visit our Contact Us page.